Organisations

Organisations are the top-level container for all your operational data in Centro Access — teams, service zones, work orders, and users all belong to an organisation. This section covers how to create your organisation and bring your team on board.

Creating an Organisation

Once you have an account, you can create an organisation to house your operations. This is the first step before setting up teams or service zones.

1
Log into your account

Sign in at app.centroaccess.com with your verified credentials.

2
Navigate to Organisations

Go to the Organisations section from your dashboard.

3
Select "Create New Organisation"

Click the button to open the organisation creation form.

4
Fill in the required details

Enter your organisation name, business address, and contact information.

5
Create the organisation

Click "Create Organisation" to finalise. Your organisation is now active and ready to configure.

Inviting Users

Organisation administrators can invite team members by email. Each invitation gives the recipient a link to join — with a role and permissions set in advance.

1
Open Identity and Access Management

Navigate to the IAM dashboard within your organisation settings.

2
Select "Invitations"

Choose the Invitations section to view pending and sent invitations.

3
Click "New Invitation"

Open the invitation form to begin adding a new team member.

4
Enter the user's email address

Type in the email of the person you want to invite.

5
Assign a role and permissions

Select the appropriate role for this user within your organisation.

6
Add an optional message

Include a personalised note to provide context for the invitation if needed.

7
Send the invitation

Click "Send Invitation". The user will receive an email with instructions to join.